FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How long does shipping take?

In stock items ordered before 1:00pm will typically ship that day and will be available next day almost anywhere in BC or 2nd day for further north regions or Alberta. Track assemblies can take up to 2 weeks to assemble, but usually get assembled in a week or so. Biojack products are built to order in Finland, they require 1 week to build an roughly 6-10 days to air freight any where in Canada. All Biojack prices include sea freight to Vancouver, we typically use air freight and will get a quote to your location for an air freight upgrade.



What is your refund/exchange policy?

Most undercarriage parts carry a 1 year full replacement warranty, no BS and no pro-rated pitfall, if it breaks we will replace it no charge. Labour is not covered in any way with a warranty claim.